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Web Administrator (NPSA10) 157 views

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Job Description

Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. UNDP has been working in Afghanistan for more than 50 years on climate change and resilience, gender, governance, health, livelihoods, and rule of law. Under the broader framework of the Sustainable Development Goals (SDGs) and in close coordination with other UN agencies, UNDP is supporting Afghan people’s aspiration for peace, prosperity, and sustainability. UNDP is currently implementing its flagship crisis response programme, ABADEI (Area Based Approach to Development Emergency Initiatives), as part of the ongoing UN-led response to prevent a humanitarian catastrophe and the breakdown of Afghanistan’s economy following the August 2021 shift in power.
The United Nations Development Programme (UNDP) is implementing an Area-based Approach for Development Emergency Initiatives Strategy, referred to ABADEI Strategy, to support basic human needs that will enable people and communities to withstand multiple shocks related to the August 15 power shift in the country. The interventions proposed under the ABADEI Strategy, undertaken alongside the humanitarian response, aim to mitigate, and hopefully avert, the immediate impact of the crisis on lives and livelihoods. To support UN joint programming in the provision of basic human needs, a Special Trust Fund for Afghanistan (hereinafter referred as the Fund) was established on 20 October 2021. The Fund will serve as an inter-agency mechanism to enable donors to channel their resources and coordinate their support to the ABADEI Strategy and the UN joint programmes developed under it.
The ABADEI Strategy represents one of the first large-scale attempts to operationalize a basic human needs approach within the complex and fast evolving context of Afghanistan. Conceptually, it provides an articulation of investments in essential services, livelihoods and community resilience that complement humanitarian efforts by helping households, communities, and the private sector cope with the adverse effects of the crisis. The ABADEI Strategy aims to promote more effective and joined-up responses by strengthening the collaboration, coherence, and complementarity of interventions with those covered through the Humanitarian Response Plan. It does this by providing support to the basic human needs of communities. It is anticipated that, as the conditions change, this support could evolve. The Special Trust Fund for Afghanistan has a two-tier decision-making and coordination structure, through the High-level Advisory Board and Steering Committee.
The Fund is administered by the UNDP Multi-Partner Trust Fund Office (MPTF Office), acting as the Administrative Agent. The Trust Fund Management Unit (TFMU) is the Fund Secretariat for STFA and is the entity responsible for the operational functioning of the Fund and provides technical and management support to the Steering Committee. Under the direct supervision of the Trust Fund Manager, housed in the TFMU, the Web Administrator will provide technical assistance and support in maintaining and enhancing STFA web resources, develops new online applications and manages security of online resources in line with corporate standards and best practices. The Web Administrator is also responsible for review of and advice on the use of new technologies that will enhance the efficiency and productivity. The Web Administrator assists internal and external stakeholders clients with resolving issues related to the STFA online resources (website, social media platforms), and offers new innovative solutions. The Web Administrator also works in close collaboration with the Data Management Specialist and Communications Specialist to provide coherent, functional, and user-friendly online presence for the Trust Fund.
Duties and Responsibilities
Under the direct supervision of the Trust Fund Manager and in close collaboration with the Communications Specialist and PUNO Communications teams, the Web Administrator will work closely with staff from the TFMU, Participating UN Organizations, Donors and relevant STFA stakeholders, and will provide overall support to the Trust Fund Manager on communications.
The duty station for the Web Administrator is Kabul, Afghanistan, following the working hours and weekends as applicable to all UN staff in Afghanistan. Movement for meetings and consultations shall be coordinated by UNDP, and TFMU. The Web Administrator will at all times observe UN security and rules and regulations as well as advisories in Afghanistan and comply with UN MOSS.
The TFMU is seeking to recruit a Web Administrator who will be responsible for:
Technical support related with the needs of STFA website and graphic design
  • Design the STFA website, generate web pages, and coordinate responses to user comments.
  • Make necessary adjustments to the STFA website to ensure optimal functioning, design, and user experience as well as user-friendly back-end functionality .
  • Prepare and develop branding of STFA communications material including publications, newsletter, etc.
  • Update and manage the contents of the website with regards to operational, maintenance and further development of the website.
  • Collaborate with the Communications Specialist and Data Management Specialist in the uploading, formatting, and quality assurance of the website content.
  • Ensure that the website content is creative and easily understood by the targeted audience (in layout, texts, images, titles, headers, icons, colours, audio and video).
  • Collaborate with Communications Focal Points to ensure that the website is informative (content, relevance to the targeted audience, general public with interest in ABADEI).
  • Examine traffic throughout the website and produce website usage reports that include user analytics and user experience reports for effective content delivery to website visitors.
  • Compile, analyze, and report statistics regarding all relevant website matrix.
  • Develop, address and coordinate responses to questions from site visitors including donors and PUNOs.
  • Performs other related duties as required.
Network administration
  • Provide full administrative inputs and support to updating and managing the contents of the STFA public and SharePoint websites.
  • Maintain installation, configuration and support the maintenance of security processes and procedures to ensure webisite security.
  • Upgrade the website with latest software and programmes, to avoid virus of various kinds.
  • Manage the web servers, hardware and software to ensure efficient and effective are functioning
  • Ensure that the website is fresh, consistent, and user friendly for the targeted audiences.
  • Ensure bugs and issue tracking and troubleshooting of the website.
  • Performs other related duties as required.
Knowledge building and knowledge sharing
  • Maintain an effective stakeholder engagement approach, using inputs from the Communication and Visibility Plan.
  • Provide ad hoc technical & advisory guidance and support to PUNOs in the STFA related to data visualization, dashboards, information management tools, or other types of web-based platforms, on request.
  • Based on need, provide inputs, guidance and support to the relevant Communication focal points from PUNOs to identify new opportunities or platforms to make use of existing data to support decision making, advocacy, and programme management.
  • Working closely with Communications Specialists and Focal Points as well as the Data Management Specialist to promote knowledge management and knowledge sharing through the TFMU communications site (ensure easy access to STFA publications and resources).
  • Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.
Competencies

Core competencies:

  • Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
  • Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
  • Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
  • Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
  • Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
  • Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
  • Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional and Technical competencies:

Digital & Innovation

  • Programming, Web and App Development: Ability to build websites, platforms and apps that are effective and intuitive to use
  • Experience design Knowledge of experience design methodologies and ability to design end-to-end experiences that meet user and business needs
  • Policy/regulations for digital and emerging technology: Ability to design or advise on regulations and policy for digital and emerging technology
  • Connectivity and the digital divide Knowledge of how connectivity and the digital divide work, understanding of the opportunities and challenges for governments and society

Communications

  • Web and social media analytics: Ability to analyse and interpret data and statistics to measure web and social media performance
  • Web production and development: Ability to design, code, develop and create a website or web page

Business Management

  • Risk Management: Ability to identify and organize action around mitigating and proactively managing risks
Required Skills and Experience
Education:
  • Master’s Degree in ICT, Information Systems, Computer Science, Web Design- backend and front end, or equivalent, or any other relevant field or
  • Bachelor’s degree in the related fields with additional 2 years of relevant experience will be given due consideration in lieu of Master’s degree.
Experience:
  • Minimum five years with Master’s degree or seven years with Bachelor’s of experience in database, system and web development and design.
  • Proven experience in developing a website using a modern static website generator such as WordPress, Jekyll, Hugo, GatsbyJS or equivalent is required.
  • Proven experience in managing a website for uploading and formatting of website content that is easy to navigate is required.
  • Experience working with open-source CMS and database-driven websites and developing new site features is desirable.
  • Experience with developing multimedia materials and hands-on experience with InDesign, Illustrator, Flash and Photoshop is desirable.
  • Experience creating tools for data visualization, mapping, and interactive digital platforms for knowledge management is desirable.
  • Familiarity with web architecture designed to analyse user analytics is an advantage.
  • Experience working with diverse teams with different technical capacities in international development.
  • Working with diverse and multi-cultural teams is desirable.
  • Demonstrated expertise in managing communications sites using Microsoft SharePoint Online or other online platforms is desirable

Required Languages:

  • Excellent written and oral English, is required.
  • Knowledge of the local language Dari and/or Pashto is required.

Note: This position is open to Afghanistan nationals only

Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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