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Performance Improvement Officer (Re Announced) 133 views

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About (MSH) Management Sciences for Health:

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

Job Description:


Implements and supports the performance improvement approach and strategy for the project within a region. Working within cross-functional teams responds to performance metrics and performance incidents with improvement strategies.

Main Responsibilities:

  • Implement the project activities in the province to ensure quality services at health centers up to the provincial hospital level.
  • Understand and materialize the concept of TSTs into action through joint planning and implementation with AFIAT Governance/capacity-building officers, PPHO, and NGO technical officers.
  • Conduct a rapid assessment of the HFs in the provision of thematic services for which a PI officer is recruited in collaboration with the PPHO and NGO technical officers.
  • Identify the gaps, facilitate a root cause analysis with the staff, and development of an improvement plan.
  • Conduct follow-up mentoring and coaching visits for providing capacity-building support to the healthcare providers in the provision of thematic services for which PI officer is recruited to improve the quality of healthcare and increase access to quality health and nutrition services in the targeted community.
  • Develop a monthly work plan for improvement of clinical and non-clinical weaknesses observed in the targeted HFs
  • Implement the Quality Improvement program using the revised HQIP tool.
  • Disseminate and ensure appropriate implementation of QI standards and procedures.
  • Assist in the implementation of alternative capacity building approaches (peer -to-peer mentoring visits to learning centers, formal competency-based training) in concert with provincial stakeholders to help ensure compliance to standards and assist in the implementation of alternative capacity building approaches including Gender and Health Training and RMC training for HCPs.
  • Work in collaboration with partners in the area of total quality improvement system in the health sector.
  • Participate in technical working groups as required in the region.
  • Produce and submit timely monthly and quarterly reports.
  • Carefully document the “HF QI progress sheet” for each activity/result undertaken per health center visited, and effectively circulate it for ensuring data use by AFIAT regional manager, Governance/CB officers, and any relevant stakeholders (PPHO, NGO).
  • Closely collaborate and coordinate with AFIAT Community Health Officers (CHOs)to ensure strengthening the links between health centers visited and their communities in thematic services for which PI officer is recruited.
  • In coordination with AFIAT CHOs ensure that community representative is present during the TST visits in Health centers.
  • Initiate and prepare success stories from project implementation.
  • The RMNH&FP PI Officer, in coordination with the central RMNH Senior Advisor, support the implementation of the AIM Safety Bundles in 2 hospitals and surrounding facilities, as needed
  • Carry out additional responsibilities as may be needed or assigned.

Job Requirements:


Male Candidates:

  • Medical Doctor
  • Master’s degree in Public Health or relevant area is preferred.

Female Candidates:

  • Medical degree, Specialty in Obstetrics and Gynecology is desirable
  • Master’s degree in Public Health or relevant area is preferred


  • Five years of experience in designing, implementing and evaluating thematic programs for at the provincial hospital, BPHS health facility, and community levels.
  • Previous training or mentoring experience is a plus.


  • Experience and knowledge of limitations of the Afghan healthcare system to deliver quality health services, in the area of Reproductive Maternal and Newborn Health and Family Planning (RMNH & FP)
  • Expertise knowledge in a thematic area (policies, guidelines, SoPs, best practices, high impact interventions, related Community-based programs) and knowledge of integration of care
  • Acquired mentoring skills are preferred, and mandatory for RMNH&FP PI officers
  • A strong willingness to mentor health providers to help them improve their performance and get results
  • Strong analytical and computer skills (Word, Excel, PowerPoint, web-based research). Ability to use Excel spreadsheet and extract selected data. Skill in using data for decision making preferred
  • Demonstrated experience collaborating with a range of counterparts at the regional and provincial levels that leads to technically sound and productive healthcare interventions
  • Awareness of barriers to women’s access to health and ability to demonstrate gender sensitivity.


  • Excellent written and oral communication skills in local languages and English
  • Excellent interpersonal skills: demonstrated ability to interact professionally with culturally diverse staff. Mentoring experience is a plus and is mandatory for RMNH&FP PI Officer.
  • Experience in training and supervision of BPHS components.

Submission Guideline:

Interested candidates should apply through the below link and submit an application form for positions they are suitably qualified for.

Performance Improvement Officer (myworkdayjobs.com)

Please click the employment opportunities tab and select Afghanistan from the list of countries. A list of positions will appear, please select those you wish to apply for. Candidates who do not apply through the above-mentioned link will not be considered for the shortlist. Female candidates are highly encouraged to apply.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap.

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