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Monitoring, Evaluation, Learning and Accountability Officer (MEAL Officer) 14 views

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About Danish Refugee Council:


The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, honesty, and transparency.

Job Description:


The overall purpose of the role:

The Monitoring, Evaluation, Learning and Accountability (MEAL) Officer leads the direct implementation of all MEAL processes and activities required to improve programme quality over the course of project implementation, to ensure and demonstrate positive impact on beneficiaries’ lives. She plays a key role in ensuring that the learning system helping Programme teams to make iterative improvements to design and implementation is always functional and effective. With guidance from their supervisors at Country-level, the MEAL Officer has non-sector-specific, area-level responsibilities, i.e. He is responsible to conduct all field monitoring and evaluation activities and requirements for all projects and programmes present in their area of operation, through the application of an integrated Strategic and Operational MEAL Framework for 2021. This includes, among other responsibilities, tracking area-specific project activities and measuring progress against indicators in close collaboration with the Programme teams, carrying out all field data collection, monitoring exercises and evaluation plans as instructed by MEAL Team and MEAL TL, supporting data analysis and reporting efforts at area level, disseminating monitoring and evaluation findings with MEAL and Programme teams at country and area-level, and ensuring follow up and documentation of action taken. She will be responsible for the timely reporting on project results & indicators in programme locations as well as findings of monitoring missions, recommendations and actions taken; Finally, he will also assist in strengthening DRC Afghanistan accountability mechanisms at the area level in close collaboration with the Complaints Response Mechanism Officer by acting as CRM Area Focal Points.



Implementation of Project MEAL systems for all programmes in the respective area

  • Implement MEAL Plan-compliant MEAL processes for the collection, analysis, and usage of data to measure progress against indicators and promote programmatic learning.
  • Plan according to priorities set by the MEAL TL and MEAL Team, including dissemination of work plans and respondent lists in advance
  • Work in very close collaboration with Programme teams, following their work plan and adapting MEAL work plan accordingly
  • Conduct regular monitoring missions of all project activities present in respective areas, as per MEAL SOPs for each programme
  • Conduct all post-monitoring and evaluation data collection as per plan / Scope of Work
  • Prepare and share weekly activity reports with MEAL TL and MEAL Team

Data collection tools development and use

  • Assist MEAL TL and MEAL Team in the development of relevant and quality data collection tools for quantitative and qualitative research, e.g. baseline /end-line surveys, needs assessment questionnaires, PDM tools, FGD and KII guides etc.
  • Lead on translation of necessary documents such as data collection tools and databases
  • Lead field testing of questionnaires and provide feedback to MEAL TL and MEAL Team after piloting phase
  • Conduct all field data collection, monitoring exercises and evaluation plans through mobile data collection and paper forms

Data management, analysis, and use

  • Conduct systematic data quality checks and cleaning procedures before uploading any quantitative data to online server
  • Ensure consistent and accurate transfer / upload of data from tablets to servers
  • Ensure transparent, accurate and timely entry of data into databases as instructed by MEAL TL and MEAL Team, if paper forms used
  • Assist MEAL TL in basic quantitative and qualitative data analysis
  • Closely coordinate with relevant programme staff to ensure project-relevant information is shared and used to properly track progress of projects in the appropriate tracker at area- and project-level
  • Feed the Programme teams, MEAL TL and MEAL Team with successes observed and challenges encountered in the field, lessons learned and recommendations on best practices to implement in the future in a Monitoring Follow Up report after each monitoring mission
  • Collaborate with Programme teams at area-level to ensure actions are taken based on MEAL findings and recommendations, and document such actions in a Process Monitoring Tracker
  • Enter the questionnaire in Kobo


  • Create short memos on quantitative datasets and qualitative transcripts
  • Writing of field visit monitoring report after each field visit


  • Awareness session of accountability to the beneficiaries
  • Collect feedback from the beneficiary
  • Closely coordinate with the MEAL TL to ensure relevant programme teams properly implement accountability measures as per DRC standards and in line with the Core Humanitarian Standards
  • Follow-up complaints or feedback at the field level
  • Act as Complaints Response Mechanism Area Focal Point, including reception and registration of complaints into the CRM Database
  • As per the given task of MEAL TL prepare of Area-level CRM database for consolidation on a weekly basis

Technical management and capacity-building

  • Assist in training programme staff and external enumerators on data collection methods, tools, and techniques as appropriate whenever involved in data collection.


  • Assist in other tasks as required by the MEAL TL and MEAL Team, including extensive support to all programmes/sectors and other areas whenever deemed necessary

Job Requirements:


To be successful in this role you must have:

Experience and technical competencies:

  • Minimum 4 years of relevant experience within the humanitarian field
  • Experience in working in complex and volatile contexts
  • Experience in mobile data collection tools and using Kobo
  • Capacity to think critically and analyses quantitative and qualitative data
  • Capacity to produce coherent and good-quality reports
  • Good level of proficiency in Word, PPT and Windows Excel
  • Excellent interpersonal, communication and listening skills
  • Ability to work with people from various groups and background
  • Understanding of and sensitivity to the specific needs of most vulnerable populations
  • Strong planning and organizational skills
  • Demonstrated commitment to meeting deadlines and a high degree of autonomy in his / her work


  • Bachelor’s Degree in social sciences, humanitarian and/or development studies, sciences, humanitarian and/or development studies, Statistics, Management Information Systems, Business Administration, M&E or relevant field


  • Proficiency in English, both written and verbal
  • Ability to work in both Dari and Pashto

We Offer:

  • Salary and conditions will be in accordance with the DRC salary scale

Submission Guideline:

Application process:

Interested? When applying for this position, all applicants must send a letter of motivation and a DRC Job Application form, you can access our job application form from the below link.

DRC Job Application form link:

Note: Please attach the completed application form instead of your CV along with your letter of motivation to the official DRC Job portal address mentioned in the job vacancy, Only the DRC Job application form will be considered, please do not attach your CVs.

Females are highly encouraged to apply.


Submission Email:


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