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Human Resource Manager 62 views

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Medair is an international humanitarian organization established in 1988. Medair has been operating in Afghanistan since 1996 with programs mainly in the Health, Water & Sanitation, and Livelihoods sectors with significant reconstruction activities in remote areas. Current projects are Water & Sanitation, Food Security, & Disaster Risk Reduction

Medair Afghanistan has been operating since 1996 and currently works in three provinces: Daykundi, Uruzgan, and Kandahar. The country’s main office is in Kabul, with multiple field offices. Medair implements WASH, Food Security, Health and Nutrition programming.

Job Description:

Overall Purpose:

Working as an important member of a diverse, multi-cultural team who are committed to serve the world’s most vulnerable with practical and compassionate care, the HR Manager is key to the efficient and effective running of the country office, ensuring programme human resource and administration needs are met.

The HR Manager role is responsible for providing strategic leadership, guidance, and management of the Human Resources and Administration functions in a way that is reflective of Medair’s values. Ensures all activities are carried out and documented with integrity in accordance with Medair local and Global Support Office (GSO) policies and procedures, donor guidelines, and the Afghanistan Labour Law.

Project Overview:

In Afghanistan, Medair is working to help support communities, through Health, Nutrition, and Wash activities to meet essential needs of the most vulnerable.

Major Duties and Responsibilities:

Strategy and Policy

  • Contributes to the Medair country programme strategy and leads the achievement of strategic human resource goals, effectively communicating a vision and plan with relevant stakeholders.
  • Ensures all Medair country programme human resource practices adhere to local Afghan laws and regulations, are in line with organisational policy and practice, and meet donor requirements.
  • Monitors official and formal communiques, decisions, and newly instated laws and regulations relevant to the work of the organisation, ensuring timely and clear communication with senior management.
  • Leads in developing, maintaining, and updating HR internal policies, procedures, handbooks, and regulations in adherence to best practices. Oversees the country programme’s archives of all updated versions of Medair policies in English, Dari and Pashto and ensures policies are applied in a fair and equitable manner.
  • Provides sound leadership and advice to managers, including problem resolution on complex and sensitive policy interpretation and procedural issues to line managers and staff.
  • Promotes and acts on ideas for continuous improvement in HR systems and processes.


Recruitment & Onboarding

  • Coordinates with senior management and heads of departments to develop recruitment and staffing plans.
  • Develops a clear recruitment policy and oversees the recruitment, selection, and placement processes in all Base’s, maintaining transparency with all internal and external stakeholders.
  • Ensures accurate and complete records of recruitment activities and results are kept and available for review.
  • Supervises the onboarding processes for all new staff provided by the HR team, including creating personnel files, coordinating comprehensive induction programmes, and issuing standard new-hire documents and supplies.
  • Translation from English from/into Dari or Pashto during interviews.
  • Delivers the HR briefing to all new staff.


Performance Management

  • Promotes a performance management culture and ensures the compliance of line managers with the Medair Performance Management cycle as directed by GSO. Provides support through the provision of communications, training, materials, and reminders, documenting performance results accordingly and delegating to the HR focal points in the bases, as appropriate.
  • Supports line managers in the objective setting, measurement, and management of performance during probation to enable timely interventions, including managing a fair probation termination or alternative decision process, as needed.
  • Advises and supports line managers for effective management of underperformance, providing support through any disciplinary or capacity review process. Provides support in the implementation of performance improvement or development plans and counsels and mediates in appraisal discussions.
  • Develop and implement a clear and fair promotion policy for Medair in Afghanistan.
  • Develops culture and ideas for improving recognition of high performing staff and sharing team accomplishments.


Training and Development

  • Leads in the design and implementation of a learning and development (L&D) plan to develop the capacity of national staff to perform optimally in their roles, overseeing the maintenance of a training resource library managed by the HR team.
  • Ensures that L&D is maximized by measuring the impact of training programmes and sharing learning across the organization.
  • Ensures regular refresher trainings are scheduled and delivered on topics such as Code of Ethics, Fraud, Sexual Harassment, etc., providing direction to the HR focal points to contribute and to maintain staff training records.
  • Sources in-house and external training opportunities in coordination with the Logistics Department.


Compensation and well-being

  • Oversees and ensures the accurate, timely administration and preparation of payroll and benefits in coordination with the Finance Department.
  • Leads the salary and benefits review process alongside senior management, including salary and cost of living surveys.
  • Communicates with relevant authorities and benefits service providers regarding any new staff, amendments, claims, or end of contracts, providing direction to the HR team to submit supporting documentation or reports, as needed.
  • Maintains resources for staff well-being and mental health. Links staff with appropriate service providers, as needed.
  • Promotes a healthy working environment and proactively communicates areas of improvement with senior management.
  • Monitors compliance with and actively enforces implementation of health and safety and other legislation.



  • Manages and ensures the secure, accurate, and timely maintenance and archival of the HR systems (soft and hard copies).
  • Supervises the HR team and HR focal points to maintain up to date records and accurate tracking of staff hours worked, leave accrual, etc.
  • Manages database of all employment contract types and lengths. Proactively liaise with management regarding any contract amendment, renewal, extension, or completion.
  • Supports in the management and investigation of cases: grievances, appeals, discipline, as well as safeguarding issues, seeking legal advice as required in coordination with senior management.
  • Oversees the offboarding processes for all staff provided by the HR team, including timely clearance and final payments for end of contracts, release documents, exit interviews, and experience letters.
  • Submits accurate and timely internal reports as required. Contributes on requests for external reports.
  • Translation from English from/into Dari or Pashto during official meetings, and official communication.


Administration Management

  • Oversees international travel arrangements and provides clear arrival information to incoming visitors and staff.
  • Supports senior management with hosting external visitors and/or managing general reception services.
  • Ensures relevant documentation, correspondence, translation, and archiving is carried out with accuracy in a timely manner.
  • Oversees the practical scheduling and organizing of staff meetings and workshops as requested by senior management.
  • Develops and monitors administrative processes and trackers, as needed.


Staff Management

  • Oversees the recruitment of HR and Admin staff.
  • Manages HR and Admin staff and HR focal points, professional development, including objective setting, regular feedback, appraisals, and L&D.
  • Promotes the vision and values of Medair to the HR, Admin, and wider Medair team through leadership, advice, and support.



  • Serves as the primary focal point between GSO and the Afghanistan country programme for HR related needs.
  • Supports management and employee relations by sensibly responding to staff enquiries, grievances, or other issues.
  • Provides the clear dissemination of and access to information related to new policies or procedures within various communication channels.
  • Develops and maintains regular, transparent, and supportive communication with all relevant internal and external stakeholders, including senior management and advisors.
  • Collaborates and coordinates with other Support-function teams as well as Programme teams, to ensure integrated and harmonized operational systems.
  • Represents Medair at relevant national and local meetings with government officials, networks, working groups, NGOs, etc. with the objective of contributing to good cooperation and partnership.
  • Maintains strict confidentiality surrounding all HR information.
  • Supports with other related tasks, as requested.

Job Requirements:

Person Specification: 

Vocational Qualification

  • Bachelor’s degree in Human Resources, Business Administration, or in a relevant technical field.
  • Post-Graduate Degree in Human Resources
  • Leadership training


Work Experiences

  • At least five years of experience in HR, with at least three years in a management role, preferably within an NGO.
  • Experience of strategic leadership and capacity building.
  • At least two years of experience as an HR Manager in a humanitarian setting.


Language Skills 

  • Excellent English (spoken and written)
  • Excellent Dari and Pashto (spoken and written)


IT/IM Skills 

  • Strong working skills in Microsoft Office programs (Excel, Word, Outlook and PowerPoint).
  • Experience in working with “Sage people” HRIS systems



  • Servant-hearted and passionate about serving the poor
  • Self-motivated and enjoys a challenge


Technical Expertise

  • Thorough knowledge of the theory and practice of HR Management, including employee relations, staff handbooks, resourcing, rewards, performance management, and learning and development
  • High level of influencing skills with proven ability to establish credibility at all levels
  • Excellent capacity to sensibly respond to sensitive issues, maintaining confidentiality and a mature, respectful attitude
  • Excellent problem-solving abilities
  • Strong knowledge of Afghanistan Labour Laws
  • Strong organizational skills
  • Strong attention to detail
  • Commitment to best practice
  • Familiarity with Humanitarian Principles and the Core Humanitarian Standard


Team Building

  • Team-player with good inter-personal and conflict resolution skills
  • Able to develop and maintain effective relationships with internal and external stakeholders
  • Experience working with a multicultural team



  • Capacity to work under pressure and manage personal stress levels
  • Able to prioritise work to meet deadlines
  • Creative, open-minded, flexible, self-learner, problem-solver
  • Diplomatic
  • Willingness to be stretched professionally, personally, and spiritually


Management & Leadership

  • Consultative leadership skills
  • Dynamic and mature personality, able to oversee multiple tasks, prioritising and delegating as required
  • Accountable decision maker
  • Ability to build trust and enforce procedures
  • Encouraging and supportive
  • Knowledge and experience of change management
  • Experience with training, mentoring, and coaching staff

Submission Guideline:

Interested applicants should forward their applications through this link:

by not later 5pm 18-August-2022 after 5pm applicants will not be considered.

For technical questions only, please message

“Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staffs are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices”

Submission Email:

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