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Head of Marketing and 27 views

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Human Medical Laboratories was established in 2015 under the brand Name HUMAN LABS® in Kabul Afghanistan. We HUMAN LABS® are engaged in providing various kinds of Genotyping & PCR/Molecular Biology, Histopathology, Immunohistochemistry, Microbiology, Hematopathology, Chemical Pathology, and Routine laboratory diagnostic testing services. This testing is performed on state-of-the-art technology by qualified pathologists, laboratory scientists, and technologists. Our trained effective customer service people also provide home sampling collection services for ease and maximum access.

Job Description:

The purpose of the role is to establish and maintain a sales and marketing department based on Brand Marketing. Develop a strategic vision, marketing & sales strategies, plans, policies, guidelines, and SOPs to meet organizational objectives. Effectively manage the business development, sales, marketing, advertising, and promotional activities and process of the organization. Lead and contributed to the recruitment, training, coaching, and daily operation of the relevant department staff. Work as field relevant specialist and may deputize for Charge supervisor in his absence and represent the organization everywhere based on policy.

Duties and Responsibilities

  • Develop the overall sales & marketing strategy, organization structure, TOR, policies, SOP, and guidelines for the Marketing and sales department of the organization.
  • Manage, execute and coordinate sales, marketing, and business development processes and activities effectively.
  • Develop an annual marketing plan, price strategies, and balance the objectives to maximize sales and achieve the targets.
  • Identify business opportunities by identifying prospects and evaluating positions in the industry, researching and analyzing sales options.
  • Maintain relationships with clients by providing support, information, guidance, researching and recommending new opportunities, recommending profit and service improvements
  • Evaluate the financial aspects of tests development, such as budgets, expenditures and development appropriations, and return-on-investment and profit-loss projections.
  • Manage the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
  • Consult with Doctors/hospitals/clinics to gain advice regarding the types of services expected to be in demand.
  • Setting sales and marketing team KPIs and management of the team ensuring they are on track for achieving KPIs.
  • Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; recommending selling prices; monitoring costs, competition, supply, and demand.
  • Respond and follow up on customers’ inquiries/questions and escalate complex issues to the relevant departments in a timely manner.
  • Lead and maintain the development and production of high-quality communications and publicity material for the dissemination of information about the organization including print, digital and electronic platforms.
  • Analyze sales statistics, determine sales potential and inventory requirements, and monitor the preferences of customers.
  • Make the organization more profitable through reduced costs and increased revenues and improve business efficiency and productivity.
  • Assess and implement the e-commerce introduction and online business and marketing
  • Prepare reports by collecting, analyzing, and summarizing information.
  • Participate in relevant all-level meetings.
  • Perform all other relevant duties and responsibilities assigned by the direct supervisor.

Job Requirements:


  • Master of Marketing, Business Administration, Business Management, or Economics, with 3 years relevant experience in a similar position is preferred
  • Bachelor of Business Administration, Business Management, or Economics with 5 years of relevant experience in a similar position
  • Certification in marketing, and business analytics is an asset.
  • Documents attestation from MoHE, Afghanistan required



  • Excellent writing and speaking proficiency in English, Dari, and Pashto



  • Strong working knowledge of Microsoft Office applications (MS, Word, Excel, PowerPoint)
  • Experience in CRM is an asset



  • Excellent communication, writing skills, analytical skills, and solid customer engagement
  • Planning & negotiating skills
  • Highly collaborative and Building Effective teams
  • Takes initiative and is a self-starter
  • Strong business acumen
  • Strong work ethic. A team player with a strong focus on driving results.



  • Ability to understand and develop strategic direction and ability to develop plans to implement results
  • Ability to analyze market conditions and other data to identify trends and make recommendations
  • Ability to develop and engage people to create a high-performance marketing and sales team
  • Ability to speak publicly and interact with a diverse range of individuals and organizations, at all levels of business
  • Ability to prioritize activities, manage timelines and interface with diverse groups of stakeholders.
  • Able to work independently and excel in a collaborative environment
  • Ability to travel 50% of the time
  • Flexibility regarding job assignments

Submission Guideline:

Interested and qualified candidates are invited to submit their CVs as per the following criteria;

  1. Current CV, including two reference persons’ contact information
  2. Write clearly the position Name in the subject line
  3. Able to participate in written tests or interviews as per the requirement
  4. Persons with disabilities are strongly encouraged to apply

Note: Applications received after the closing date (December 15, 2022) will not be given consideration. Please note that only applicants who are short-listed will be contacted. For further information please contact: Phone: 020 22 12 904, Cell & WhatsApp: 0799 31 30 30, Email:

Submission Email:

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