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About World Vision International:

World Vision International (WVI) began emergency relief operations in Afghanistan in 2001 by addressing the urgent needs of children and families affected by natural disasters and decades of conflict. More than a decade later, World Vision Afghanistan’s (WVA) programs have expanded to development sectors such as health, nutrition, WASH, child protection, and education, empowering women to engage in civil and social change through interfaith partnership.

WVA targets the most vulnerable in its interventions; including children, women, Internally Displace Persons (IDPs), and returnee refugees, as well as the most impoverished and marginalized families. These priorities have been chosen to contribute to our Goal of: “Improved survival and well-being of Afghan girls and boys, building the foundations for a better future for Afghan children and their communities.”

Our work is well established in Herat, Badghis, Ghor, and Faryab provinces in the western region of Afghanistan. We work closely with all levels of society including children, parents, teachers, village councils, religious leaders, ministries, provincial departments, and other national and international agencies.

Job Description:

JOB PURPOSE

The Case Worker is responsible to conduct the full cycle of case management activities, including identification, assessment, care planning, service provision and referrals as well as home visits and review of case progress, targeting at risk children under the specific projects in Herat. S/he will work directly with children, families and children to strengthen the prevention and response to issues of abuse, neglect, violence and exploitation against children in the current crisis. The Case Worker will ensure data management of the cases using the standard case management forms and tools in line with the National Standard Operating Procedures (SOPs) and the confidentiality principle. The position holder will also coordinate closely with the other relevant sectors to prevent and mitigate risks against children as well as to support timely referrals of survivors of violence. S/He will be line managed by the Project Manager but requires to provide field reports and activity updates or challenges to the Child Protection Officer on a regular basis.

MAJOR RESPONSIBILITES

  • Carry out Case Management (CM) activities for girls and boys subjected to or at risk of abuse, neglect, violence and exploitation in the target communities.
  • Ensure all the Case Forms are recorded, updated and entered into the case management database.
  • Develop and implement case plans that respond to the needs of the child identified in the initial and comprehensive assessments and seek support of the Project Manager and CP Officer when necessary.
  • Undertake follow up/home visits and monitoring within agreed timeframe to gain insights into the situations of the child & family and the outcomes of the support.
  • Provide emotional support, information, activities with children and caregivers and other direct assistance, as appropriate and needed, during home visits.
  • Attend all the case review meetings and case conference with other team members and/or external service providers as relevant.
  • Sensitize community leaders and members on CP case identification and safe referrals including life-threatening issues that need to be prioritized for immediate response.
  • Establish a good working relation with community shuras and key actors in the project areas to ensure access and regular contact with children and families.
  • Facilitate safe and confidential referrals to other service providers.
  • Support information dissemination on protection, safeguarding, service access and psychosocial support messages through home visits or at different service points.
  • Collaborate and communicate closely with other staff and project teams ensuring smooth coordination, information sharing and referrals.
  • Attend internal and external training on CP and related topics to enhance knowledge on case management and other CP programming approaches.
  • Maintain the highest standards of confidentiality and ensure safeguarding concerns are reported and followed up.
  • The project interventions address the immediate protection needs of girls and boys.
  • All aspects required for the case management implementation, are well-coordinated and in line with the SOPs and sector’s minimum standards
  • Project communities are aware and supportive of the case management activities, with increased referrals of at risk children to WVA.

Data Protection, Monitoring and Reporting

  • Continually update case notes (both the paper forms and electronic database) to keep track of the case details and support re-assessments and revisions of case plans as client needs change.
  • Support the Project Manager and CP Officer to mapping and regular update of the existing services and referral pathways.
  • Contribute to weekly and monthly reports submitted to the Project Manager and the CP Officer that include information on caseload, achievements and challenges.
  • Ensure the data collection and storage respect data protection and information sharing protocols, particularly in terms of confidentiality and do no harm principles.
  • Ensure regular communication with Project Manager and the CP Officer and flag urgent issues when challenges arise.
  • Support the documentation of best practice, case studies and learning
  • Work with MEAL team and CP Officer to conduct review and evaluation of the case management activities and to collect feedback from clients.
  • Case information is accurate and kept up to date in the case management database.
  • Case management activities are implemented according to project timeframe and with high quality.
  • Project progress and achievements in case management are captured in internal and external reports.
  • Feedback from the project beneficiaries are collected and responded timely and effectively.

Networking & Coordination

  • Maintain good working relationships with the partner agencies and service providers that enhance case referral and transfer.
  • Work with the protection/project teams to ensure close links between case management, other sectoral activities and the work with community-based child protection mechanism.
  • Participate in internal meetings and coordinate with other programme/sector teams.

Other

  • Adhere to WV Child and Adult Safeguarding policy and standards.
  • Adhere to WV accountability standards.
  • To be aware and prepared to implement WV Afghanistan Humanitarian and Emergency Affairs plan under the context of fragile interventions.
  • Effective referrals and coordination with partner agencies and service providers at local levels.
  • Established and maintained good working relationships with community-based groups that support child protection activities.

Job Requirements:

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional Experience          

  • Minimum 2 year of experience implementing protection or child protection programs in humanitarian settings

Required Education, training, license, registration, and certification      

  • 14th Grade or Diploma in community development, psychology, social work, sociology, and other social sciences relevant.•

Preferred Knowledge and Qualifications             

  • Basic knowledge of child protection principles and programming approaches
  • Strong interpersonal skills, ethical sensitivity and ability to effectively communicate with children and their caregivers
  • Knowledge and awareness of inter-agency Child Protection in Humanitarian Action tools, guidelines and other resources is an asset
  • Strong interpersonal, communication, and negotiation skills – self-motivated individuals, able to take initiative and propose solutions, resilient, positive, and able to work independently
  • Prior experience in working with INGO is preferred
  • Prior experience working as a Case Worker/Social Worker
  • Prior experience in fragile contexts and humanitarian response.
  • Experience in community mobilisation and conducting outreach activities
  • Experience in implementing programme with case management and psychosocial support components is desirable
  • Experience and willingness in conducting assessments and regular home visits in the field/remote areas particularly in engaging families and communities to address sensitive issues
  • Worked in a team setting and able to collaborate effectively with other stakeholders
  • Must have basic level computer skills- Word –Excel
  • Commitment to and understanding of WV’s aims, values and principles
  • Certification or other recognized courses on Protection, Child Protection, Gender-based Violence, International Humanitarian Law or other relevant subject

Travel and/or Work Environment Requirement

The duty station is one in Badghis and one in Faryab Provinces with frequent travel to the project districts and communities.

Language Requirements:

Knowledge of the local language (Dari). English skill is desirable.

Submission Guideline:

The application closing date is 06-Aug-2022. Qualified applicants can apply for the position by filling in the online application form in WV Career portal. applicants can also attach their CV and cover letter in the online system. Please note that only the applications received through the online portal will be considered for this position.

https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/job/Qala-e-Naw-Badghis-ZO-Afghanistan/Case-worker-2_R9152

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